Mark O'Neill

Below, you will find answers to frequently asked questions. Please refer to this page before contacting us with your query.

I’ve bought one of your eBooks but there is a problem with the file.

Please contact the online retailer that sold you the book to arrange a refund. Please then contact us to tell us which book it was, so we can check the file and replace it, if necessary.

I can’t find one of your eBooks on my favourite online retailer site.

As you can imagine, we can’t get the books onto every platform. That would be impossible. However, we do try our best, so send us an email and tell us which platform you would like to see it on.

How do I get an autographed copy of one of your print books?

Send the book to O’Neill Media, Postfach 9301, 97093 Würzburg, Germany. We will arrange a signed copy and send the book back to you. However, you must provide postage costs.

I have a story idea for your next book. How do I get it to you?

Due to legal reasons, we cannot receive story ideas from third-parties.

I’m interested in licensing your work (translation, screenplays, etc).

I have an author service (book covers, formatting, editing). Can I offer my services?

Currently, we are not looking for anyone to fill these positions.